Mr Muhammad Naseem was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

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Written by a patient at Furness General Hospital
29th June 2020


I have had consultations with Mr Naseem following a prostatectomy and subsequent procedures. He is very approachable and discusses your condition clearly and in full. He is open to suggestions for maintaining ongoing reviews at a level indicated by test results - time interval/in person / by phone. On occasions when I have contacted the Urology department by phone I have found them very helpful and swift to get a response to any enquiry. I feel confident that, should the need arise, I receive swift and appropriate care from Mr Naseem and the Urology dept.

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Written by a patient at Royal Lancaster Infirmary
16th June 2020


I was diagnosed some 10 years ago with prostate cancer ( high grade) and had it removed approximately 2 months later followed by radiotherapy. Although the treatment was succesful it was later confirmed I had bladder cancer. The treatment b.c.g was not pleasant but vital. All through Mr. Naseem was considerate, polite and understanding. I can state categorically his professional response and integrity was unquestionable. Also I must stress all members of his team including nursing staff have shown total commitment to the well being of patients.

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Written by a patient at Royal Lancaster Infirmary
17th April 2020


Mr Naseem appears to lack an appreciation of the psychological and practical impact of the inaccurate and incomplete information he provides, or refuses to provide. He may benefitg form enggasing in staff development events focussed on personalised care. He needs to fully aquaint himself fully with a patients medical history before sending letters with misleading statements.

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Written by a patient at Royal Lancaster Infirmary
17th April 2020


"I was referred within a 2 week period to the Urology department at the RLI, via Ash Trees Surgery. It is worth noting that before my appointment I was becoming slightly scared as everything was happening quick. Ultra-Sound, blood test and referral, all within a 4 week period. This is not a criticism as the response from all parties was great. Before my visit to the RLI I had rang the GP's on a couple of occasions, including one before this appiontment. The time they gave me, especially in this difficult periods, was invaluable and reassuring. A big thankyou to Ash Trees Surgery. It is worth noting that the doctors appointment to check my right testis was the first time I'd been to the doctors in a long period; I would never waste anyones time, especially GP's. Withg regards to my appointment with Mr Naseem, he made sure I was at ease throughout it. He kept updating me on the findings. I got the impression that he had spoken to my GP at Ash Trees, which is good. I have just recieved a letter from Mr Naseem with a thorough update on what has been done and the findings. I appreciate that no one is fully sure about what the potential problem is with my left testis, but Mr Naseem tried to reassure me that it does not look to be serious. He spoke about a management plane, including discussing my situation at the MDT, again it shows that involving others and getting their opinion helps. As a minimum he has stated that I will be invited back in 6 months time for another ultrasound. To summarise, a good examination by Mr Naseem and I came out of the hospital with a lot of respect from the staff who work for the NHS. Thankyou Tony"

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Written by a patient at Royal Lancaster Infirmary
15th April 2020


I was referred within a 2 week period to the Urology department at the RLI, via Ash Trees Surgery. It is worth noting that before my appointment I was becoming slightly scared as everything was happening quick. Ultra-Sound, blood test and referral, all within a 4 week period. This is not a criticism as the response from all parties was great. Before my visit to the RLI I had rang the GP's on a couple of occasions, including one before this appiontment. The time they gave me, especially in this difficult periods, was invaluable and reassuring. A big thankyou to Ash Trees Surgery. It is worth noting that the doctors appointment to check my right testis was the first time I'd been to the doctors in a long period; I would never waste anyones time, especially GP's. Withg regards to my appointment with Mr Naseem, he made sure I was at ease throughout it. He kept updating me on the findings. I got the impression that he had spoken to my GP at Ash Trees, which is good. I have just recieved a letter from Mr Naseem with a thorough update on what has been done and the findings. I appreciate that no one is fully sure about what the potential problem is with my left testis, but Mr Naseem tried to reassure me that it does not look to be serious. He spoke about a management plane, including discussing my situation at the MDT, again it shows that involving others and getting their opinion helps. As a minimum he has stated that I will be invited back in 6 months time for another ultrasound. To summarise, a good examination by Mr Naseem and I came out of the hospital with a lot of respect from the staff who work for the NHS. Thankyou Tony

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